Privacy Policy

Effective date: April 2023  |  Last updated: March 2026

This Privacy Policy applies to Skinssence Laser & Skincare Clinic, located at 4 C 15, Sector 4, Talwandi, Kota, Rajasthan 324005, operated by Dr. Ashima Madan (MBBS, MD, FAM – DJPIMAC, Mumbai). It governs how we collect, use, store, and protect your personal and medical information when you visit our clinic, use our website at www.skinssence.in, or interact with us through any digital channel.
Important — Please Read Before Proceeding The content on this website — including all articles, blog posts, treatment descriptions, health tips, before-and-after information, and any other material — is provided for general informational and educational purposes only. It does not constitute medical advice, does not create a doctor-patient relationship, and must not be used as a substitute for professional medical consultation, diagnosis, or treatment by a qualified dermatologist. Always consult Dr. Ashima Madan or another qualified medical professional before beginning, modifying, or discontinuing any treatment or skincare regimen.

1. Information We Collect

When you interact with Skinssence Laser & Skincare Clinic — in person, by phone, by WhatsApp, or through our website — we may collect the following categories of information:

  • Personal identification information: name, date of birth, gender, address, phone number, email address
  • Medical and clinical information: medical history, current medications, allergies, skin and hair concerns, treatment history, consultation notes, photographs taken for clinical documentation
  • Communication records: messages sent to us via WhatsApp, email, or contact forms on the website
  • Website usage data: IP address, browser type, pages visited, time spent on pages — collected via standard web analytics tools for the purpose of improving website performance

2. How We Use Your Information

Information collected is used solely for the following purposes:

  • Providing, planning, and coordinating your clinical care and treatment at Skinssence
  • Maintaining accurate clinical records as required by applicable Indian medical regulations
  • Communicating with you regarding appointments, treatment plans, and follow-up care
  • Sending appointment reminders or relevant health information where you have consented to receive such communications
  • Improving the quality of care and services offered at Skinssence
  • Complying with legal obligations under applicable Indian law

We do not use your personal or medical information for marketing to third parties, and we do not sell your data to any external organisation.

3. Sharing and Disclosure of Information

Your personal and medical information will not be disclosed to any third party except in the following circumstances:

  • With your explicit written consent
  • Where required by applicable Indian law, court order, or direction from a competent authority
  • To other treating medical professionals directly involved in your care, where clinically necessary and appropriate
  • To our technology service providers (website hosting, CMS) who process data on our behalf under data processing agreements and are bound to confidentiality

In all cases of lawful disclosure, only the minimum necessary information is shared.

4. Clinical Photography and Visual Records

Clinical photographs may be taken before, during, and after treatment for the purpose of documenting treatment progress and planning. These photographs are:

  • Stored securely as part of your clinical record
  • Never shared publicly, on social media, or in any marketing material without your separate, specific written consent
  • Not disclosed to any third party without your explicit permission

Where you have provided written consent for before-and-after photographs to be used for educational or illustrative purposes on our website or social media, that consent may be withdrawn at any time by contacting us in writing.

5. Data Security and Storage

We maintain appropriate physical, electronic, and administrative safeguards to protect your personal and medical information against unauthorised access, use, alteration, or disclosure. Patient records are accessible only to authorised clinical and administrative staff of Skinssence directly involved in your care.

While we take all reasonable precautions, no digital transmission or storage system is entirely immune from security risks. In the event of a data security incident that affects your rights or interests, we will notify you as required under applicable Indian law.

6. Applicable Law and Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of India, including:

  • The Digital Personal Data Protection Act, 2023 (DPDP Act)
  • The Information Technology Act, 2000 and its associated rules and amendments
  • The Indian Medical Council (Professional Conduct, Etiquette and Ethics) Regulations, 2002
  • All other applicable central and state laws of India governing medical records and patient data

Any dispute arising from or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts at Kota, Rajasthan, India.

7. Website Content Disclaimer

All content published on www.skinssence.in — including but not limited to blog articles, health tips, treatment descriptions, procedure explanations, FAQs, before-and-after information, and any other written, visual, or multimedia content — is provided for general informational and educational purposes only.

  • Website content does not constitute medical advice and does not replace a clinical consultation with Dr. Ashima Madan or any other qualified dermatologist
  • Treatment descriptions on this website describe procedures in general terms — actual treatment protocols, expected outcomes, session counts, and suitability are determined individually at clinical consultation and may differ from general descriptions
  • Before-and-after results shown on this website represent individual patient outcomes and do not guarantee or imply that identical or similar results will be achieved by any other patient. Results vary based on individual skin type, medical history, treatment compliance, and biological response
  • Information on this website reflects the clinical knowledge and practice of Skinssence at the time of publication and may be updated periodically. Medical knowledge evolves — content may not reflect the most recent developments in dermatology after its publication date
  • Links to external websites, if any, are provided for convenience only. Skinssence is not responsible for the content, accuracy, or privacy practices of any external website

8. No Guarantee of Treatment Outcomes

Skinssence Laser & Skincare Clinic and Dr. Ashima Madan make no representations, warranties, or guarantees — express or implied — regarding the outcome of any treatment, procedure, or skincare regimen described on this website or discussed during consultation.

  • All treatments carry inherent variability in outcome based on individual patient factors including skin type, age, medical history, lifestyle, adherence to post-treatment care, and biological response
  • Results described in patient testimonials, case studies, or before-and-after documentation are individual experiences and are not presented as typical or guaranteed outcomes
  • Realistic expectations are discussed individually with each patient at clinical consultation before any treatment is undertaken

9. Intellectual Property and Copyright

All content on www.skinssence.in — including all text, articles, blog posts, photographs, images, graphics, logos, treatment protocols, clinical descriptions, and any other material — is the intellectual property of Skinssence Laser & Skincare Clinic and Dr. Ashima Madan, and is protected under Indian copyright law and applicable intellectual property statutes.

  • No content from this website may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, or modified in any form or by any means without the prior express written permission of Skinssence Laser & Skincare Clinic
  • Clinical photographs, before-and-after images, and patient documentation published on this website with patient consent remain the property of Skinssence and may not be used, reproduced, or claimed by any third party
  • Unauthorised use of any content from this website may constitute an infringement of copyright and other intellectual property rights and may result in legal action
  • Brief quotation for the purpose of review, commentary, or educational reference is permissible provided clear attribution to Skinssence Laser & Skincare Clinic and the original URL is given

10. Limitation of Liability

To the fullest extent permitted by applicable Indian law, Skinssence Laser & Skincare Clinic and Dr. Ashima Madan shall not be liable for:

  • Any loss, harm, or damage arising from reliance on website content for medical decision-making without prior clinical consultation
  • Any indirect, incidental, or consequential loss arising from the use of or inability to access this website
  • Any outcome arising from the use of home skincare products, ingredients, or routines described on this website without prior dermatologist assessment
  • Any actions taken by a third party based on content published on this website

Nothing in this clause limits liability for death, personal injury, or fraud caused by negligence, or any liability that cannot be excluded under Indian law.

11. Your Rights Regarding Your Data

Under applicable Indian law, you have the right to:

  • Request access to the personal and medical information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data where there is no lawful basis for continued retention, subject to clinical record retention obligations under Indian medical regulations
  • Withdraw consent for any communication or data use for which consent was the basis of processing

To exercise any of these rights, contact us in writing at skinssencekota@gmail.com or at our clinic address. We will respond within a reasonable timeframe and in accordance with applicable law.

12. Cookies and Website Analytics

Our website uses standard analytics tools to collect anonymised data on website usage — pages visited, session duration, geographic region, and device type. This data is used solely to improve website performance and user experience. No personally identifiable information is collected through cookies without your knowledge.

You may configure your browser to refuse cookies. Doing so may affect certain website functionality but will not prevent you from accessing the clinical information on the site.

13. Children's Privacy

This website is not directed at children under the age of 18. We do not knowingly collect personal data directly from minors through our website. Clinical consultations involving patients under 18 are conducted with parental or guardian consent and under the same data protection standards as adult patient records.

14. Changes to This Policy

Skinssence Laser & Skincare Clinic reserves the right to modify or update this Privacy Policy at any time. Material changes will be posted on this page with an updated effective date. Continued use of our website or services after any change constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

15. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy, your personal data, or the use of content on this website, please contact:

Skinssence Laser & Skincare Clinic
4 C 15, Sector 4, Talwandi, Kota, Rajasthan – 324005
Dr. Ashima Madan — MBBS, MD, FAM (DJPIMAC, Mumbai)
Email: skinssencekota@gmail.com
Phone / WhatsApp: +91 95091 97578