Terms & Conditions

Effective date: July 2021  |  Last updated: March 2026

1. Acceptance of Terms

By accessing or using www.skinssence.in, booking a consultation or appointment, using our WhatsApp or contact channels, or receiving any service from Skinssence Laser & Skincare Clinic, you agree to be bound by these Terms and Conditions, our Privacy Policy, and our Appointment and Cancellation Policy, all of which are incorporated by reference into these Terms.

These Terms apply to all visitors, users, and patients, whether accessing the website for information, booking purposes, or any other reason.

2. Nature of Website Content

All content published on this website — including treatment descriptions, blog articles, health tips, before-and-after information, procedure explanations, cost guidance, session estimates, FAQs, and any other material — is provided strictly for general informational and educational purposes only.

• Content on this website is not tailored to any individual's medical condition, skin type, or clinical history
• Treatment descriptions are generalised overviews — actual treatment plans, protocols, session counts, and suitability are determined individually at clinical consultation and will differ from patient to patient
• Cost and pricing information on this website, where provided, is indicative only and subject to change. Final pricing is confirmed at consultation after clinical assessment
• Information about ingredients, home skincare routines, or products discussed on this website is general educational guidance — it does not replace personalised dermatologist advice and individual reactions to products and ingredients vary significantly
• Content reflects clinical knowledge at the time of publication and may not reflect subsequent developments in dermatology or changes in clinical practice

3. No Doctor-Patient Relationship via Website

Use of this website, submission of a contact form, sending a WhatsApp message, or commenting on any digital channel of Skinssence does not create a doctor-patient relationship. A clinical relationship with Dr. Ashima Madan is established only upon an in-person consultation at Skinssence Laser & Skincare Clinic.

Any information shared by you through website forms or digital channels before a formal consultation is received for the purpose of appointment scheduling only and does not constitute a clinical assessment or medical opinion.

4. Treatment Outcomes — No Guarantee

Skinssence Laser & Skincare Clinic and Dr. Ashima Madan make no representations, warranties, or guarantees — express or implied — that any treatment, procedure, or skincare regimen will produce any specific outcome, result, or improvement.

• All clinical outcomes are subject to individual variation based on skin type, Fitzpatrick classification, age, medical history, hormonal factors, lifestyle, sun exposure, treatment compliance, and biological response
• Before-and-after results, patient testimonials, case studies, and outcome descriptions on this website represent individual patient experiences. They are illustrative only and do not imply, promise, or guarantee that the same or similar results will be achieved by any other patient
• Realistic outcome expectations are discussed individually with each patient at clinical consultation prior to any procedure being undertaken
• The number of sessions required for any treatment is estimated at consultation based on individual assessment and may vary from any general figures stated on this website

5. Clinical Services — Patient Responsibilities

Patients using the services of Skinssence Laser & Skincare Clinic agree to:

• Provide accurate, complete, and up-to-date medical history, medication information, and skin history at consultation and at each subsequent visit
• Disclose any changes in health, medications, or skin condition that may affect treatment suitability before each session
• Follow all pre-treatment and post-treatment instructions provided by Dr. Ashima Madan or the clinical team — failure to follow these instructions may affect treatment outcomes and safety
• Inform the treating clinician immediately of any unexpected reaction, side effect, or concern during or after any procedure
• Not withhold information that may be relevant to treatment safety

Skinssence Laser & Skincare Clinic reserves the right to decline, postpone, or discontinue any treatment where the clinical team determines it is not safe or appropriate to proceed, at any stage of treatment, without being required to provide detailed justification.

6. Appointments, Cancellations, and No-Shows

Booking an appointment at Skinssence Laser & Skincare Clinic is subject to our Appointment and Cancellation Policy, which is a separate document incorporated into these Terms.

In summary:

• Appointments should be cancelled or rescheduled with reasonable advance notice to allow the appointment slot to be offered to other patients
• Repeated no-shows or last-minute cancellations may affect future appointment availability at the clinic's discretion
• The clinic reserves the right to run behind schedule due to clinical necessity — patients are thanked for their understanding in such situations

7. Intellectual Property and Copyright

All content on www.skinssence.in — including but not limited to all text, articles, blog posts, health guides, treatment descriptions, clinical protocols, photographs, images, graphics, logos, video content, and any other material — is the exclusive intellectual property of Skinssence Laser & Skincare Clinic and Dr. Ashima Madan, and is protected under the Copyright Act, 1957 (India) and all applicable intellectual property laws.

• Reproduction prohibited: No content from this website may be copied, reproduced, republished, uploaded, posted, transmitted, broadcast, distributed, or modified in any form or by any means without the prior express written permission of Skinssence Laser & Skincare Clinic
• Clinical photographs: All before-and-after photographs, clinical images, and patient documentation on this website are the property of Skinssence Laser & Skincare Clinic. They may not be downloaded, cropped, edited, shared, or used by any third party for any purpose
• Treatment protocols and methods: Clinical protocols, treatment approaches, combination plans, and educational frameworks described on this website represent the professional work product of Dr. Ashima Madan and may not be reproduced, claimed, or presented as the work of any other practitioner or organisation
• Permitted use: Brief quotation for the purpose of genuine review, commentary, or non-commercial educational reference is permissible provided clear and prominent attribution to Skinssence Laser & Skincare Clinic, Dr. Ashima Madan, and the original URL is given in full
• Competitor use prohibited: Content from this website may not be used, adapted, or reproduced by any competing clinic, aesthetic practitioner, skincare brand, or marketing agency for any commercial purpose whatsoever

Unauthorised use of any content from this website may constitute an infringement of copyright and other intellectual property rights and may result in civil and/or criminal legal action under applicable Indian law.

8. Prohibited Uses of This Website

You agree not to use this website for any of the following purposes:

• Any purpose that is unlawful under applicable Indian law
• Transmitting any viruses, malware, spyware, or other harmful or disruptive code
• Attempting to gain unauthorised access to any part of the website, server, or database
• Scraping, crawling, or automated extraction of content from this website for any commercial or non-commercial purpose without written permission
• Impersonating Skinssence Laser & Skincare Clinic, Dr. Ashima Madan, or any staff member in any digital communication
• Publishing false, defamatory, or misleading information about Skinssence, Dr. Ashima Madan, or any patient of the clinic
• Using content from this website to train, develop, or improve any artificial intelligence system, large language model, or automated content generation tool without prior written permission

9. Reviews, Testimonials, and Social Media

Patients are welcome to share their genuine experience of Skinssence Laser & Skincare Clinic through Google Reviews, social media, or other public platforms. In doing so:

• Reviews and testimonials must be honest, accurate, and based on the patient's genuine personal experience
• Fabricated, incentivised (other than where lawfully disclosed), or deliberately misleading reviews are prohibited and may be reported to the relevant platform
• Skinssence Laser & Skincare Clinic reserves the right to respond to any public review in a professional manner
• If you share photographs or videos of your treatment experience on social media, please ensure that no other patient's information or identity is inadvertently disclosed
• Skinssence may, with your consent, share or reference positive reviews for promotional purposes. We will always seek permission before doing so

10. Third-Party Links

This website may contain links to external websites for informational convenience. Skinssence Laser & Skincare Clinic does not endorse, control, or accept responsibility for the content, accuracy, reliability, or privacy practices of any linked third-party website. Accessing third-party links is at your own risk.

11. Website Availability

Skinssence Laser & Skincare Clinic does not guarantee that www.skinssence.in will be continuously available, uninterrupted, error-free, or free from technical issues. The website is provided on an "as is" and "as available" basis. We reserve the right to modify, suspend, or discontinue any part of the website at any time without prior notice.

12. Limitation of Liability

To the fullest extent permitted by applicable Indian law, Skinssence Laser & Skincare Clinic and Dr. Ashima Madan shall not be liable for:

• Any loss, injury, or damage arising from reliance on website content as a substitute for professional clinical consultation
• Any action taken or not taken on the basis of information on this website without prior individual clinical assessment
• Any indirect, incidental, special, consequential, or punitive damages arising from use of or inability to access this website
• Any outcome resulting from non-compliance with post-treatment instructions provided by the clinical team
• Any loss arising from unauthorised third-party access to this website beyond our reasonable control
• Any claim arising from content on third-party websites linked from this site

Nothing in this clause excludes or limits liability for death, personal injury, or fraud caused by negligence, or any liability that cannot lawfully be excluded under Indian consumer protection or medical law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Skinssence Laser & Skincare Clinic, Dr. Ashima Madan, and all associated staff and contractors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your violation of these Terms and Conditions
• Your misuse of this website or its content
• Any false, defamatory, or misleading statements made by you about the clinic or its practitioners in any public forum
• Your failure to disclose relevant medical information that affected the safety or outcome of your treatment

14. Privacy and Data Protection

Your personal and medical information is handled in accordance with our Privacy Policy, which is a separate document forming part of these Terms. By using our website or services, you consent to the collection and use of your information as described in that policy.

15. Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable by a competent court, that provision shall be deemed modified to the minimum extent necessary to make it enforceable, or severed from these Terms if modification is not possible. All remaining provisions shall continue in full force and effect.

16. No Waiver

Skinssence Laser & Skincare Clinic's failure to enforce any provision of these Terms at any time shall not be construed as a waiver of that provision or of the right to enforce it subsequently. No waiver of any breach shall constitute a waiver of any prior, concurrent, or subsequent breach.

17. Modifications to These Terms

Skinssence Laser & Skincare Clinic reserves the right to modify these Terms and Conditions at any time. Updated Terms will be posted on this page with a revised effective date. Your continued use of this website or our services after any modification constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

18. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of India, including:

• The Information Technology Act, 2000 and its associated rules
• The Digital Personal Data Protection Act, 2023
• The Consumer Protection Act, 2019
• The Copyright Act, 1957
• All other applicable central and state laws of India

Any dispute arising out of or in connection with these Terms and Conditions — including any question regarding its existence, validity, or termination — shall be subject to the exclusive jurisdiction of the courts at Kota, Rajasthan, India.

19. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and Appointment and Cancellation Policy, constitute the entire agreement between you and Skinssence Laser & Skincare Clinic regarding your use of this website and services, and supersede all prior communications, representations, and agreements, whether written or oral, relating to the same subject matter.

20. Contact for Legal Notices

Any formal legal notices, takedown requests, intellectual property complaints, or queries regarding these Terms and Conditions must be submitted in writing to:

Skinssence Laser & Skincare Clinic
4 C 15, Sector 4, Talwandi, Kota, Rajasthan – 324005
Dr. Ashima Madan — MBBS, MD, FAM (DJPIMAC, Mumbai)
Email: skinssencekota@gmail.com
Phone / WhatsApp: +91 95091 97578

© 2026 Skinssence Laser and Skincare Clinic, Talwandi, Kota, Rajasthan. All rights reserved. Unauthorised reproduction of any content from this website is prohibited under the Copyright Act, 1957 (India).